What are the customer onboarding examples?

 Customer Onboarding is the nurturing process that makes new customers more familiar with your products and services. It is an effective tool to let customers feel comfortable finding their expected solution.

An exceptional customer onboarding involves step-to-step tutorials, easy-to-follow guidance, and constant support to lead the customers in the right direction & even celebrate achieving their stepping milestones.

According to Hubspot, the two common reasons why customers churn are:

  • They don’t understand your product.
  • They don’t obtain any value from it.

These are exact problems that onboarding seeks to prevent, so it is crucial to include the right onboarding strategies to retain customers and reduce churn rate.

Customer Onboarding Example #1: Wyzowl

Customer Onboarding Example #2: Slack

Customer Onboarding Example #3: Shopify

Leading organizations around the world trust CXcherry customer learning platform to manage & deliver their customer training and measure the business impact of their customer experience. CXcherry Customer Training Learning Management System is proud to be one of the important partners in your customer's success journey. CXcherry Customer Training LMS Software Online is used by many leading Small & Medium Enterprises, Start-up companies, Training Companies, SaaS, PaaS, and Software Product companies to train & educate their customers.


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